Customer Account Management 101 - fundamentals for customer success

  • Session Code:INSM09
  • Description: High performance customer account management is foundational in the subscription economy. Customer account management is more than merely booking transactions. Client profitability and annuity growth are maximized through an effective retention, add-on sales and support approach. Customer engagement and feedback provide tremendous insight into the effectiveness of your organization and Sage Intacct. Hidden marketing gems often surface from customer engagement.
  • Date:Thursday, May 27
  • Time:3:00 AM - 3:30 AM EDT
  • Session Type:Breakout session
  • Session Track:Sage Intacct
  • CPE Credit:Not CPE eligible
  • Sage Products:Sage Intacct
  • Sub-track:Sage Intacct: Sales‚ marketing‚ and customer account management
  • Tags:intacct, sales, marketing